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Privacy Policy

Privacy Policy — Eden Med Spa of Naples

Effective Date: May 21, 2023
Business Name: Eden Med Spa of Naples
Business Entity: L & B General Services Inc
Address: 1250 Tamiami Trail N, Unit 101, Naples, FL 34102
Phone: (239) 316-7979
Email: info@edenspa.club
Website: edenspanaples@gmail.com

1. Introduction

Eden Med Spa of Naples (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our social media pages, or use any applications and services that connect to our APIs (including integrations with Google, YouTube, Facebook, TikTok, and other third-party platforms).

By using our services or interacting with our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly
  • Name, email, phone number, or address submitted via contact forms or appointment requests.

  • Medical or aesthetic preferences provided during consultation forms.

  • Payment and billing details when you purchase services or memberships.

  • Reviews, photos, or testimonials you voluntarily provide.

B. Information Collected Automatically

When you visit our website or use integrated services:

  • Analytics data: Browser type, device type, IP address, pages visited, and usage times.

  • Cookies & pixels: Used for personalization and analytics (Google Analytics, Meta Pixel, TikTok Pixel, etc.).

  • Social media data: If you log in or interact through Facebook, Instagram, or YouTube, these platforms may share limited information based on your permissions.

C. API & Third-Party Integrations

We use authorized API connections, including:

  • Google APIs (OAuth 2.0): Used for authentication and automated video uploads via YouTube API and Google Sheets integrations.

  • Instagram & TikTok APIs: Used to post marketing content on your behalf (only with explicit authorization).

  • OpenAI & automation APIs: For content generation and scheduling (AI-based assistance).

When you grant access via Google’s OAuth consent screen, the following data may be retrieved:

  • Basic profile information (name, email, profile picture).

  • Access to Google Sheets for reading content (e.g., Eden Med Spa Video Schedule).

  • Access to YouTube API for uploading videos or managing posts.

We strictly follow Google’s Limited Use Requirements — data received from Google APIs is used only within your explicit consent and never sold or transferred to unauthorized third parties.

3. How We Use Your Information

Your information may be used for:

  • Scheduling and confirming appointments.

  • Processing payments and maintaining records.

  • Sending promotional content (with your consent).

  • Improving website and service functionality.

  • Automating media creation and posting (e.g., AI-generated social media posts).

  • Complying with applicable laws and preventing fraud.

4. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data:

  • Encrypted data transmission (HTTPS/SSL).

  • Secure API key management and token rotation.

  • Limited access control for staff and automation platforms.

  • Regular security audits and cloud compliance (Google Cloud, n8n, Make.com).

Sensitive medical or billing information is stored securely and is not shared externally except as required by law or at your request.

5. Data Sharing & Disclosure

We do not sell or trade personal information.
However, we may share data under these conditions:

  • With service providers: For hosting, analytics, marketing, or automation tools.

  • With consent: For posting your testimonials, images, or videos.

  • For legal reasons: To comply with laws or government requests.

APIs (like Google, YouTube, or Facebook) may process limited data under their own policies.
See:

6. Social Media & Public Interaction

When engaging through our social media platforms (Instagram, Facebook, TikTok, YouTube, etc.), please note:

  • Any public comment or message may be visible to others.

  • We may use aggregate engagement data for analytics.

  • Direct messages remain confidential unless otherwise disclosed by you.

7. Cookies and Tracking Technologies

We use cookies and similar tools for:

  • Performance and analytics (Google Analytics, Meta Pixel).

  • Marketing and retargeting campaigns.
    You can control cookie preferences through your browser settings.

8. Google API Services Disclosure

This app and website comply with Google API Services User Data Policy, including Limited Use requirements.
Information obtained via Google APIs (such as Google Sheets, YouTube, or Gmail metadata) is:

  • Used only for the purpose you authorized (e.g., posting videos, reading schedule data).

  • Not transferred to any other service except for necessary app functionality.

  • Not used for advertising or marketing without your consent.

  • Deleted when no longer needed or upon user request.

9. Data Retention & Deletion

We retain data only as long as necessary to fulfill the purposes outlined here or as required by law.
You may request deletion of your personal data or revoke API permissions at any time by:

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us personal information, please contact us for removal.

11. Your Privacy Rights

Depending on your location (e.g., Florida, California, EU), you may have rights to:

  • Access, correct, or delete your information.

  • Withdraw consent for processing.

  • Request data portability.
    Contact us at info@edenspa.club to exercise these rights.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new technologies, laws, or operational practices. The most recent version will always be available on our website.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Eden Med Spa of Naples
1250 Tamiami Trail N, Unit 101
Naples, FL 34102
📞 (239) 316-7979
📧edenspanaples@gmail.com
🌐 www.edenspa.club

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Eden Med Spa | Medical Spa & Wellness Center 1250 Tamiami Trail North, Unit 101, Naples, FL 34102 Phone: +1 (239) 316-7979 |

Email: edenspanaples@gmail.com

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